Privacy Policy

Privacy Policy


Effective Date: [2026-01-01]


Article 1. Scope of Information Collection


To provide services, the platform may collect the following information:


Account Information: username, email address, phone number, and login information;


Transaction Information: order records, payment status, points changes, and tipping records;


Device and Log Information: device identifiers, network information, access logs, and operation records;


User-Submitted Content: order instructions, feedback, and customer support communications.


Article 2. Purposes of Information Use


The platform uses information based on the principles of legality, legitimacy, and necessity for the following purposes:


Providing core platform features and order fulfillment;


Payment processing, risk control identification, and exception troubleshooting;


Customer support, notification delivery, and dispute handling;


Product optimization and security protection.


Article 3. Information Sharing and Disclosure


The platform does not sell users’ personal information.


To the extent necessary for service performance, the platform may share required information with payment institutions, cloud service providers, and risk-control service providers.


The platform may lawfully disclose information where required by applicable laws and regulations, judicial/administrative authorities, or with user authorization.


Article 4. Information Storage and Security


The platform adopts reasonable technical and organizational measures to protect information security.


Access control and the principle of least privilege are applied to sensitive information.


However, internet transmission is not absolutely secure, and users acknowledge and accept related risks.


Article 5. User Rights


Users may exercise rights such as access, correction, deletion, withdrawal of consent, and account cancellation in accordance with applicable law. Requests may be submitted through customer support channels.


Article 6. Protection of Minors


Minors should use platform services with the consent and guidance of their legal guardians. If improper use by minors is identified, the platform has the right to restrict related functions.


Article 7. Policy Updates


The platform may update this Privacy Policy based on business and legal requirements. After updates are published (e.g., via on-site announcement), continued use of the platform constitutes acceptance of the updated policy.